Account & Data Managament

You have complete control over your data and privacy settings.

All data management options including location permissions, notification preferences, data sharing controls, and privacy settings can be accessed through the "More" tab within the app.

Alt Text

How to Delete Your Account

Open the App

Please ensure that your app has the latest version installed and log in successfully with the account you want to delete. You should be able to find your picture on the top right. Press the "More" tab.

Alt Text

Navigate to Settings

Tap the "More" tab at the bottom of the screen.

Select "Account/Profiles" from the menu

Alt Text

Account Management

Everything related to the account can be managed here. You will always be in control of your profile and data.

Account Deletion Notice:

All personal data will be permanently deleted within 24 hours.

If you delete your account accidentally, the action can be undone within 8 hours; just follow the account registration procedure, and your data will be back.

Your saved locations and preferences will remain as they are stored in the device.

The premium subscription will be cancelled in the account, and only the device that made the purchases will remain premium.

Alt Text

How to Delete Your Data

Tap the "More" tab at the bottom of the screen.

Select the survey you want to manage from the menu.

Alt Text

Data Management

You can permanently clear your report data or withdraw from the study. Clear report data will permanently remove all connections between your reports and your device/account. Data becomes part of our research model but contains no personal or sensitive information.

Please note: Log Symptoms does not support permanently withdraw from study.

Working towards a healthier community where everyone has the knowledge and tools that they need to manage their air and live well. 

Contact us

AirHealth Pty Ltd

ABN: 88 662 163 448

PO Box 38, Parkville, Victoria, 3052

TheTeam@AirHealthLab.com